Turn every request into structured work.
Cogenta Intake uses AI to collect the right information, ask the right follow-up questions, and turn messy requests into structured, actionable workflows.
Built for teams handling complex requests at scale.
New intake · Client & Project
Customer portal for enterprise clients
Request received
“Need a new customer portal for our enterprise clients.”
Structured handoff
Objective · Self-service enterprise portal
Priority · High · Timeline · Q3
Next step · Solutions review
The intake layer
The front door for complex business requests.
Every organization receives requests that are incomplete, ambiguous, or difficult to route. Cogenta Intake gives teams a structured way to understand what is being requested before the work begins.
One system for better context.
How it works
From request to ready-to-action.
Capture
Collect the initial request from employees, customers, partners, or other stakeholders.
Understand
AI asks relevant questions and resolves missing or ambiguous information.
Structure
Convert the conversation into structured requirements and actionable context.
Route
Send the completed request to the right team, workflow, or downstream system.
The outcome
Stop spending hours figuring out what the request actually means.
Cogenta Intake helps teams move from incomplete requests to clear, actionable context before work enters the queue.
Ready-to-action request
Customer portal initiative
Self-service enterprise portal
Enterprise customers & admins
CRM, identity, support
3 items identified
One intake layer. Multiple enterprise workflows.
Client & Project Intake
Collect complete requirements before sales, consulting, or delivery teams engage.
IT & Internal Requests
Standardize incoming requests across engineering, IT, operations, and other internal teams.
Procurement & Vendor Requests
Collect the information required to evaluate and route procurement requests.
Sales & Solutions
Turn initial customer requirements into structured context for sales and solution teams.
Legal & Compliance
Standardize complex requests that require complete information before review.
Partnership & Business Development
Capture and qualify inbound partnership opportunities.
Enterprise-ready by design
Built for the way enterprises work.
Cogenta Intake is designed to become the intelligent intake layer between people and the systems your organization already uses.
Flexible workflows
Design different intake flows for different teams, request types, and processes.
Permissions & control
Give teams the right level of access across sensitive workflows.
Structured data
Turn every intake into consistent, reusable business information.
Fits your stack
Connect completed requests to the systems your organization already uses.
Questions
Clear answers for your team.
Cogenta Labs
Give every request a better starting point.
Bring clarity to the work before it enters the queue.
Request a demo